Privacy Policy

Market Drayton Museum & Heritage Centre

Last updated: June 2026

Introduction

Market Drayton Museum & Heritage Centre respects your privacy and is committed to protecting your personal information.

This policy explains what information we collect, how we use it, and your rights regarding that information.

If you have any questions about this policy, please contact us at:

chair@marketdraytonmuseum.org.uk

Who We Are

Market Drayton Museum & Heritage Centre collects and processes personal information in connection with the operation of the museum, its activities, events, website and communications.

Information We Collect

We may collect personal information when you:

• • Contact us through our website

  • Subscribe to our newsletter

  • Enquire about volunteering

  • Enquire about events, visits or activities

  • Correspond with us by email

The information we collect may include:

• • Name

  • Email address

  • Information contained in your enquiry or message

Contact Form Enquiries

When you submit an enquiry through our website contact form, we use the information you provide to:

• • Respond to your enquiry

  • Provide information you have requested

  • Manage museum activities and communications

Information submitted through our contact form is stored using Google Workspace services, including Google Forms, Google Sheets and Gmail.

Newsletter Subscriptions

If you choose to subscribe to our newsletter, we will use your email address to send occasional updates about:

• • Museum events

  • Exhibitions

  • Local history projects

  • Volunteer opportunities

  • Museum news and activities

We will only send newsletters to people who have actively chosen to subscribe.

You may unsubscribe at any time by contacting us or by following any unsubscribe instructions included in our communications.

How We Use Your Information

We use personal information to:

• • Respond to enquiries

  • Manage museum communications

  • Provide information and updates requested by you

  • Administer events and activities

  • Improve our website and visitor experience

We will not use your information for purposes unrelated to those described in this policy.

Sharing Information

We do not sell, rent or trade personal information.

We will not share your information with third parties for marketing purposes.

We may share information where required by law or where necessary to protect the rights, property or safety of the museum, its volunteers or the public.

Website Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect information including:

• • Pages visited

  • Time spent on the website

  • Browser and device information

  • Approximate geographic location

  • Referring websites

This information helps us improve the content, design and performance of our website.

Google Analytics does not provide us with information that directly identifies individual visitors.

Cookies

Our website may use cookies and similar technologies to support website functionality and analytics.

You can control or delete cookies through your browser settings.

How We Store Information

Information may be stored using Google Workspace services, including:

• • Google Sites

  • Google Forms

  • Google Sheets

  • Gmail

We take reasonable steps to ensure personal information is stored securely and accessed only by authorised museum representatives.

How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or to meet legal, administrative and operational requirements.

Newsletter subscribers' details will be retained until they unsubscribe or request removal.

Your Rights

Under UK data protection law, you have the right to:

• • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where appropriate

  • Object to certain types of processing

  • Withdraw consent for newsletter communications at any time

To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect from the date shown at the top of the policy.